Workstand Blog

September 2024 News & Notes

By Barbara Wiesner

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Read the latest updates from all the teams and departments at Workstand. Each month our team is working tirelessly to get your website and tools working as efficiently for you as possible. Check out the September update to learn more. 

Company Updates

Summer bicycle retail numbers and more

Join Suzie, Ryan, and Mark for a look back at People For Bikes' June data and Workstand's platform data from August. Email your questions to podcast@workstand.com and we'll address them in the monthly talk with Ryan. 

 

New Work Order management tools

Our Development Team has been hard at work enhancing our Work Orders tools. We invite you to take a look at the new, modern, and easy-to-use in store features including:

  • Service SKUs
  • Customizable ticket statuses
  • Capture bike description
  • Order tickets by created date or pick up date
  • Check product availability at suppliers from ticket
  • Included in-app SMS messaging
  • Take a deposit or pay later
  • And much more!

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As a Workstand client, you already have access to Work Orders but we’re happy to give you a tour. Request your demo here

Client Success Updates

Send text messages from your Workstand admin

Text message your customers directly from your Workstand account with our new Conversations SMS service. Conversations is seamlessly integrated into Work Orders and will soon be available in your Sales feature. Request personalized setup today to be ready for the upcoming holiday selling season!

SMS messaging features are included with every Professional package at no extra charge. All subscribers have free access through March of next year. After the promotional period, Conversations will be $49/mo for Local, Lite, and Retail clients.

Marketing Updates 

Fall homepage takeover and Premium Theme now available

Seasons are changing and your customers are looking for fresh riding inspiration. We make it easy with our beautiful and easy to shop Fall Homepage Takeover for only $500. Our specialized marketing solutions for bike shops help convert casual visitors into loyal customers. 

Want to make the Fall Homepage Takeover your website theme? For $1499, we'll turn this content into your Premium Theme. You can get a unique look and feel along with the tools to update your site for a cohesive, expertly designed style.

  • Informative and easy to shop homepage
  • Coordinated header, footer, and location pages
  • Style guide

End of Season Sale premium marketing

Promote your in-stock inventory now while customers are still riding and before you have to compete with even deeper holiday discounts with the new End of Season Sale Premium Campaign. The Marketing and Partner subscription packages now include one premium campaign each month. 

Each premium content package is $400 (if you are not already an a Marketing or Maintenance client) and comes with a landing page, homepage graphic, plus content for social media and email marketing. This content can be customized to reflect the brands that you carry. Ready to get started? Email lauren.w@workstand.com to get rolling.

Check out content from your favorite brands and organizations

We work closely with many of the brand you carry and organizations you work with to offer complimentary website content. Everything below is live in your page library, please let us know if you need assistance updating your website. 

Content Updates

Free marketing content

Please let us know if you need brand photography swapped out for free or would like assistance.

Need help installing new content? Reach out to our Client Success team for assistance. 

Catalog Updates 

Our Catalog Team works closely with the brands you carry to ensure you can display up-to-date products on your website. Please reach out on our form to request additional brands and help put our team in touch with your contacts. Check out the brands we've added over the past 30 days - 

Cycling brands with new items added 

Apidura
Abus
Benno Bikes
BULLS
Cannondale
CamelBak
Cervelo
Continental
CoPilot
Craft
Deity Components
Electra
ENVE
Fox Racing
Garmin
Giant
Giro
Haro
KHS
Lazer
Magura
Maxxis
Momentum
North Short Billet
nuun
Old Man Mountain
OneUp Components
Panaracer
PNW Components
PRO Bikegear
Problem Solvers
Race Face
Rad Power Bikes
Renthal
Rocky Mountain
Salsa
Santa Cruz
Saris
Schwalbe
Shimano
Skratch Laps
SRAM
Specialized
Stan's NoTubes
Surly
Terry
Thule
Tower Electric Bikes
Trek
Vittoria
Wahoo
WeThePeople
Wolf Tooth Components
XLAB
Yeti Cycles

Topics: Client Updates

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